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Privacy Policy Overview

This Privacy Policy outlines how VO360 collects, uses, and protects your information when you use our services. It applies to all VO360 platforms.

Information We Collect

At VO360, we collect various types of information to provide and improve our services. This includes personal identifiers, log data, and cookies. We are committed to transparency and protecting your privacy.
  • Personal Identifiers (e.g., name, email address, contact information)
  • Log Data (e.g., IP address, browser type, operating system, access times)
  • Cookies and Similar Technologies (for tracking and personalization)
  • GMB and Social Media APIs (data shared with third-party integrations)

How Data is Used

We use the information we collect to provide, maintain, and personalize our services. This includes using your data to facilitate automated communications such as SMS reminders, WhatsApp notifications, and email updates. Additionally, we use this information for troubleshooting, data analysis, and to ensure the security of our platform. We do not use your mobile data for any purposes other than those you have explicitly consented to.

 

SMS Opt-In and User Rights

Users can opt-in to our SMS program through our website forms. You have the right to access, update, or request the deletion of your personal data. You may withdraw your consent for any communication channel at any time.

 

Data Sharing

VO360 may share data with third-party integrations, including Google My Business (GMB) and Social Media APIs, to enhance service functionality and user experience. This sharing is limited to data necessary for these integrations to function as intended. We ensure that these third parties adhere to data protection standards comparable to our own. Data shared with GMB is used to manage and optimize your business listings. Data shared with Social Media APIs is used for social media management and marketing purposes. We do not sell or rent your personal data to third parties for their marketing purposes.

Data Security

VO360 employs industry-standard security protocols to protect user data. We are committed to ensuring the confidentiality, integrity, and availability of your information.

Encryption

We use state-of-the-art encryption to protect your data during transmission and storage.

Access Control

Access to user data is strictly controlled and limited to authorized personnel only.

Secure Infrastructure

Our infrastructure is hosted in secure data centers with robust physical and network security measures.

Information Sharing Disclosure

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookie and Tracking Information

We use cookies and similar tracking technologies to analyze website traffic and improve your user experience on the VO360 platform.

Your Data Rights

You have the right to access, correct, or delete your personal data held by VO360. To exercise these rights, please contact our service department.
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