Answers

How do the website, chatbot and calendar work together?

Every package includes a template-based website with calendar integration and an AI agent that answers questions on your website chat, Facebook and Instagram with the answers you approve, and books appointments.

We agree on the customer journey and check the handoffs with you. Your team keeps service details and availability accurate and handles exceptions.

How VO360 handles this

  • Provide your service information and calendar requirements.
  • Approve the site and the chatbot knowledge base.
  • Check example inquiries and bookings before launch.

Questions people ask

Does every question get an automated answer?

No. We define boundaries and route exceptions to your team rather than asking the chatbot to guess.